Lifetime Device Warranty

We offer a lifetime warranty on all of our diffusers and humidifiers. If your device has any mechanical or manufacturing defects, we would be happy to assist you with an exchange for the same model and color.Note: Stone Diffusers with a DC power cord are not covered under warranty.

FREQUENTLY ASKED WARRANTY QUESTIONS

What is the warranty process?
If your registered device stops working, please email the following information to us at hello@vitruvi.com. We will walk through troubleshooting steps together; in the event that we can’t troubleshoot the issue, we’ll be happy to help you with an exchange.

REPLACEMENT PARTS

Need a replacement part, such as a cord or cover?

FIND IT HERE