Hooked!
"Amazing customer service even after one year. I'm hooked on their products for life."
Replacement charging kit for our Move Diffuser. Includes charging pad and USB-C power cord.
We think you’ll love using our products as much as we love making them. However, if you’re not 100% happy with your choice, we’re here to help. Full-priced hardware devices can be exchanged or returned within 30 days of purchase.
Essential Oils, 100% Natural Scent Refills and Natural Air Freshener Sprays can be exchanged or returned for store credit within 15 days of purchase. Returns may be subject to a handling fee.Â
Bundled, sale and discounted items are only available for exchange or return for store credit within 15 days of purchase.
Items discounted over 50% are final sale.Â
For full details, see our returns and exchanges page.
For shipping info, see our FAQ.
Overall rating: 5.0 / 5 from 2 reviews.
Review topics: ["customer service"].
"Amazing customer service even after one year. I'm hooked on their products for life."
"vitruvi customer service sent me a replacement charging kit when my original one stopped working. The process was fast and simple!"